If we have not shipped, we are happy to cancel the transaction and refund you in full less any transaction fees we have incurred from credit card or PayPal.
Ordered the wrong part? That’s okay, if you have not installed the springs and they are in the same condition as they left our warehouse you can return them and once, we have inspected we will provide a refund less any fees we have incurred from credit card or PayPal. And no refund will be made for the original shipping, nor will we cover the return shipping. All returns must be made within 30 days of original date of payment.
THIS EXCLUDES CUSTOM MADE TITANIUM RETAINERS – These cannot be returned.
If we have sent you the wrong part, we will pay for you to return the item and send you the right part once we have received the original order and inspected. All returns must be made within 30 days of original date of payment.
Whilst we try very hard to ensure that parts supplied are correct as per the intended specifications, it is ultimately your responsibility to ensure they are checked, measured for clearance etc. We cannot accept returns once a part has been installed or used.
We have been wholesaling valve springs and valve spring retainers to the performance community since 1976 from our warehouse in Queensland.
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